You've got questions.

We've got answers.

We try to answer the most commonly asked questions for you. If you don't find the answer you need, submit a support ticket and we'll get right back to you.

Knowledge Base :: Email Services

Why are people getting a bounced message saying “Exceeded Mailbox Quota” when they send me email?

This error message means that your mailbox is full. 

If you are checking mail via IMAP or webmail, you can simply delete messages from the inbox and delete the trash to free up space. If you are checking via POP, you will need to update your server settings to remove messages from the server, or log in to webmail and manually delete the messages.  For more information on updating these settings, please refer to your POP client’s help guide.

See Also:

Did you find this answer helpful?

Vote - 28
Vote - 30

Not finding what you need? Suggest a Question for the FAQ

Dotology FAQ Feedback

Please select the topic and type your suggestion in the "Suggestion" field. When you are finished, click the "Submit" button. Suggestions are sent to our editing staff. If you need to contact our support staff, please use the Trouble Ticket System.

Suggestions can not be replied to. Questions regarding your account should be submitted to Dotology customer support via a Trouble Ticket. If you need an answer to your inquiry, please submit a Trouble Ticket to our support staff.