You've got questions
we've got the answers
We try to answer the most commonly asked questions for you. If you don't find the answer you need, submit a support ticket and we'll get right back to you.
Dotology uses a sophisticated antifraud security system to reduce the number of fraudulent sign ups. Occasionally a legitimate new sign up is marked as fraudulent in error. If this happens to you, please verify that all of the information you have entered is correct. If you have any questions or concerns with your sign-up, please contact Dotology Customer Support by phone at 504.266.0047 (Mon-Fri 7AM-7PM Central) or by e-mail at [email protected].
Not finding what you need? Suggest a Question for the FAQ
Please select the topic and type your suggestion in the "Suggestion" field. When you are finished, click the "Submit" button. Suggestions are sent to our editing staff. If you need to contact our support staff, please use the Trouble Ticket System.
Suggestions can not be replied to. Questions regarding your account should be submitted to Dotology customer support via a Trouble Ticket. If you need an answer to your inquiry, please submit a Trouble Ticket to our support staff.