You've got questions
we've got the answers
We try to answer the most commonly asked questions for you. If you don't find the answer you need, submit a support ticket and we'll get right back to you.
When a domain name is transferred between Dotology accounts, only the domain name itself transfers. The services will need to be reconfigured in your new account. If you were using Dotology Hosting, it will remain active in the account the domain name was transferred out of until it either expires or is deleted.
Not finding what you need? Suggest a Question for the FAQ
Please select the topic and type your suggestion in the "Suggestion" field. When you are finished, click the "Submit" button. Suggestions are sent to our editing staff. If you need to contact our support staff, please use the Trouble Ticket System.
Suggestions can not be replied to. Questions regarding your account should be submitted to Dotology customer support via a Trouble Ticket. If you need an answer to your inquiry, please submit a Trouble Ticket to our support staff.